Shipping policy

We strive to provide you with the best possible shopping experience by ensuring fast, reliable, and secure shipping. Please review our shipping policy below to understand the details of how we process and ship your orders.

Order Processing Time

  • Once your payment is successfully completed, we will process your order within 1-3 business days.
  • Processing time may be delayed if the provided information is incomplete or incorrect, such as:
    • Inaccurate or incomplete payment details.
    • Incorrect address information.
    • Inadequate product specifications or measurements.

In such cases, we will contact you to resolve the issue promptly.

Estimated Shipping Times

The delivery times and shipping methods vary depending on the destination.

Destination

Fulfilled by

Delivery Time

Shipping Cost

Shipping Method

Egypt

Ceaso

1-3 days

Free Shipping

GT Express

United Arab Emirates

Ceaso

5-7 days

Free Shipping

Aramex

United States

Ceaso

10-15 days

Free Shipping

USPS

Address Corrections

  • If you notice any mistakes in your shipping address after placing an order, please reply to your order confirmation email or contact us immediately at support@ceaso.shop.
  • Address changes can only be made within 24 hours of placing the order.

Returns and Exchanges

  • We accept cancellations if requested within 24 hours of purchase.
  • All orders are 100% fully guaranteed for delivery. If you encounter any issues, please contact our support team, and we will resolve the matter promptly.
  • If the product you receive is defective, damaged, or not as described, we will arrange for a replacement or refund according to our return and exchange policy.

Important Notes

  • Once an order has been processed and shipped, it cannot be canceled. Please double-check your purchase and shipping details before completing checkout.
  • We guarantee delivery of all items. You can shop with confidence knowing that Ceaso prioritizes your satisfaction.

If you have any questions or concerns about shipping or delivery, feel free to contact us at support@ceaso.shop.